Privacy Policy

Privacy Policy for Refresh Dental Care Miranda

Refresh Dental Care Miranda (referred to as “we”, “our”, or “us”) is dedicated to managing personal and health information of our patients with utmost confidentiality and integrity. This Privacy Policy is structured to ensure our practices align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Collection of Personal Information

Type of Information:
We gather necessary information to facilitate dental care services, including:

  • Personal identifiers like name, address, and contact details.
  • Health information encompassing dental history, medical conditions, and treatment records.
  • Billing and insurance details for payment processes.

Methods of Collection:
Information is primarily obtained through:

  • Patient registration and consent forms.
  • Direct consultations and communications.
  • Digital platforms, such as emails and our website.

Use of Information

Primary Purpose:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

  • Deliver quality dental care and advice.
  • Manage appointments and patient records.
  • Handle billing and payment processes.
  • Fulfil legal and regulatory duties.

Secondary Purposes:
Additional uses include:

  • Enhancing our services and patient communications.
  • Addressing queries or complaints.

Disclosure of Information

Within Scope:
We may share information with:

  • Dental professionals for referrals or specialised treatment.
  • Administrative service providers for operational purposes.
  • Legal and regulatory authorities as mandated.

Except for legal obligations, we will not disclose personal information without obtaining your explicit consent.

Information Security

Protection Measures:
We implement robust security protocols to safeguard your information from unauthorised access, alteration, or disclosure.

Retention and Disposal:
Information is retained as per legal requirements and professionally advised durations, after which it is securely disposed of.

Rights of Individuals:

Access and Correction:
You have the right to access and request correction of your personal information in our custody.

Should you have any concerns about how we handle your information, please contact us for resolution.

Policy Updates

This policy may be revised to reflect changes in legislation or our practices. We encourage regular review of this policy.

Contact Information

For inquiries or further clarification regarding this policy, you can contact us by email:

This policy aims to provide a comprehensive and transparent approach to how Refresh Dental Care Miranda handles patient information. For accuracy and legal compliance, consultation with a legal advisor is advised to tailor this template to the specific needs and practices of the clinic.

Right Menu Icon